STRATEGY
To achieve the ambitious goal of doubling revenue and increasing market penetration over the next five years, Below is City Lifts strategic plan tailored to their objectives:
Geographical Expansion
Prioritize expanding into Tier II and Tier III cities where there's a growing demand for vertical transportation solutions.
After-Sales Service and Customer Support
• Strengthen the after-sales service by implementing preventive maintenance programs, 24/7 customer support, and predictive maintenance using IoT and AI technologies.
• Utilize customer feedback to continually improve service quality and responsiveness.
Employee Training and Development
• Invest in comprehensive training programs for technicians and engineers to ensure they are equipped to handle modern elevator technologies and provide excellent service.
• Foster a culture of continuous learning and innovation within the company to keep employees motivated and aligned with the company's vision.
By implementing these strategies, City Lift can position itself for substantial growth, significantly expanding its market presence and achieving the targeted revenue increase over the next five years.